Privacy Policy

1. Information We Collect

When you register on JobMela, we collect the following information:

• Account information: Name, email address, phone number, and password.
• Profile information: Work experience, education, skills, resume, and profile photo.
• Company information: Company name, industry, GST number, PAN, and contact details (for employer accounts).
• KYC documents: Government-issued ID documents for verification purposes.
• Usage data: Pages visited, features used, IP address, browser type, and device information.

2. How We Use Your Information

We use the collected information to:

• Create and manage your account on the platform.
• Match job seekers with relevant job opportunities and melas.
• Facilitate interview slot bookings and scheduling.
• Send notifications about bookings, interviews, and results via email and SMS.
• Verify employer and candidate identities through KYC processes.
• Improve platform features and user experience.
• Generate anonymised analytics and reports.

3. Information Sharing

We share your information only in the following circumstances:

• With employers: Your profile, resume, and skill scores are shared with companies you apply to or are matched with at melas.
• With job seekers: Company profiles and job details are shared with registered candidates.
• Service providers: We use third-party services for SMS delivery, email, and hosting. These providers process data on our behalf under strict agreements.
• Legal requirements: We may disclose information if required by law or to protect the rights and safety of our users.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive data (KYC document numbers are SHA-256 hashed).
• Secure HTTPS connections for all data transmission.
• Role-based access controls ensuring users only see authorised data.
• Regular security audits and monitoring.

5. Data Retention

We retain your personal data for as long as your account is active. If you request account deletion, your data will be soft-deleted with a 30-day grace period, after which it is permanently removed from our systems.

6. Your Rights

You have the right to:

• Access and download your personal data.
• Correct inaccurate information in your profile.
• Request deletion of your account and associated data.
• Opt out of non-essential communications via notification preferences.

7. Cookies

We use essential cookies for session management and authentication. We do not use third-party tracking cookies for advertising purposes.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify registered users of significant changes via email or in-app notification.

9. Contact Us

If you have questions about this privacy policy, please contact us at hello@jobmela.in.